Do you want to change the status of a report and add a comment visible to the reporter in Riskreporter? Here’s how to do it in Pharius.
How to proceed
- Open the Riskreporter report
Go to the report you want to handle in Pharius. - Click on Edit
You can find this button at the top right of the screen. - Change the status and add your comment
In the Report summary screen you can:- adjust the status (Open, In progress, On hold, Closed)
- add a comment in the Report summary field
Note
No push notifications are sent to the user who made the report.
The reporter can view the status in the list of reports in the Riskreporter app.
For more details, they need to open the report to see the added comment.