In Pharius you can set messages so that users automatically receive reminders for outstanding notifications.
This ensures timely follow-up of notifications that have not yet been handled.
Follow these steps
- Click on Notifications in the menu bar.
Select Notification settings.
- The Notification Settings screen opens. Click on Messages.
- Under Reminder, choose Send reminder and enter the number of days after which the reminder should be sent.
Click Save.
Note
When you activate reminders, each report holder will receive a recurring reminder as soon as the set period has been exceeded for a report with the status Open.
This has no impact on reports with the status On hold, In progress or Closed.